Home care services in East London
East End Home Care Limited provides personal care and support to adults and children in their own homes across East London.
How can we help you?
- CQC registered
- Fully insured
- Enhanced DBS-checked carers
- Covering all East London boroughs
How to arrange care with us
Starting care with us is simple. We will talk to you about your needs, arrange a home assessment and agree a clear care plan with you before care begins.
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Step one
Get in touch
Call us to discuss your care needs. We will ask a few questions about the care and support you are looking for, including the days and times you need care. We will explain the next steps and give you an indication of the cost.
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Step two
We visit you at home
A member of our care team will visit you at home to talk through your needs and understand the support you require. We will also look at any mobility, equipment or safety needs that may be relevant to your care. Family members or anyone involved in your care are welcome to join the assessment.
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Step three
Agree your care plan
Before care begins, we will agree a care plan with you. The care plan will explain the support you will receive and what your carer will do during each visit. We will review your care plan every six months, or sooner if your needs change.
Who we care for
We provide care and support for:
- Adults aged 65 and over – through our dedicated older adult care service
- Adults aged 18 to 64 – with support tailored to individual needs
- Children and young people aged 7 to 18 – including those with autism, disabilities and complex care needs
The care and support we provide
Personal care
We can support you with everyday personal care, including washing, bathing, dressing, using the toilet, continence care, skincare and getting in and out of bed.
Support for children and young people
We provide care and support at home for children and young people aged 7 to 18, including those with autism, disabilities and complex care needs. Support is tailored to each child's individual needs, routines and care plan.
Dementia support
We provide personalised care for people living with dementia. Where possible, we aim to provide familiar carers and consistent routines, helping clients feel comfortable and supported at home.
Mental health support
We provide practical support to help clients manage their daily routines at home. This may include support with getting up, preparing meals, attending appointments and medication reminders.
Support for physical disabilities
We support clients with moving safely around their home, transfers and other mobility needs. This may include hoisting where two carers are required, as well as support to access the local community.
Meals, medication and companionship
We can help with meal preparation, shopping, medication prompting or administration where appropriate, and companionship. This may include spending time with clients and supporting them with everyday activities.
Paying for your care
There are several ways you may be able to fund your care. If you are unsure which option applies to you, please contact us and we can talk you through the available options.
Direct payments
Your local council will assess your care needs and, if you are eligible, agree a personal budget for your care. You can then use this budget to choose a care provider, including us.
Paying for your care yourself
You can arrange and pay for your care directly without a council assessment. You can choose the number of care hours you need and change or stop your care with the required notice.
NHS funding
If your care needs are mainly related to a health condition, you may be eligible for NHS Continuing Healthcare funding. If you are eligible, the NHS may cover the full cost of your care.
Local carers who understand the community
We are based in East London, and many of our carers live locally.
Having a local care team helps us plan visits efficiently and provide reliable support to clients in their own homes. It also means that, where possible, we can match clients with carers who speak their preferred language and understand their cultural and family needs.
We understand that every client and household is different. We aim to provide care that fits around your routines, preferences and way of life, including your food, religious practices and family arrangements.
Areas we cover
- Newham
- Tower Hamlets
- Hackney
- Waltham Forest
- Redbridge
- Barking and Dagenham
- Havering
Careers in care
We are recruiting Care Support Workers across East London. Full training is provided, along with support to complete the Care Certificate. Previous care experience is welcome but is not essential.